A transformation that took time, some failure, learning to ask questions, and how to value those answers. He gives some great examples of how being open to learning, by whatever means, he developed skills and interests that he didn’t know he had or even wanted. The lesson is that even perfectly designed plans, developed in a vacuum, are often useless without the input of all the stakeholders involved.
If that isn’t strategic, I don’t know what is. Give it a listen.