Month: February 2024

Visit the new IT PMO website and project dashboard

bcraig3 Project Management

The IT Project Management Office (IT PMO) is a part of Information Services created to support the successful implementation of technology projects at DePaul. The team collaborates throughout a project’s lifecycle with a broad range of schools, departments, offices, and individuals at DePaul and works in conjunction with areas of Information Services to assess, manage, and complete projects. On the new website, DePaul faculty and staff can view details about submitting tickets vs. requesting projects, a current project dashboard, and past project highlights.

 

Call the Help Desk during finals for the fastest tech help

bcraig3 Tech Support

It’s finals week. You’re under a deadline. You don’t have much time, and something goes horribly wrong. Maybe you can’t access a DePaul technology service or application. Perhaps it’s an issue with the application. Who knows?!? The only thing that matters is that the technology you need isn’t working. Sometimes things go wrong at really bad times.

Information Services strives to make technology work seamlessly and conveniently, but sometimes things go wrong. When they do, call the Help Desk at (312) 362-8765 or stop by the Genius Squad for fast service.

When you’re on a deadline, you’ll get the fastest service by calling the Help Desk during their hours of operation instead of emailing or submitting a Help Desk ticket in ServiceNow.

Demon Discounts Spotlight

bcraig3 Discounts and Deals

Spend less money on things you like! And maybe even some things you just kind of like! Did you know that members of the DePaul community can take advantage of discounts from local vendors in the city to national companies. So take that extra cash and buy yourself something nice! Wait, does that defeat the purpose of saving the money in the first place?

 

LinkedIn Learning Spotlight: Advanced Study Skills

bcraig3 Technology Training

Whether you want to ace your next test or simply retain information better (at work or at home), good study habits are essential. Paul Nowak offers tips for improving your reading speed and comprehension, creating detailed notes, committing the learning to memory, and even taking tests. The information in this course is appropriate for all levels of learners, from grade school and grad students to full-time members of the workforce. Start watching now—you’ll never approach studying the same way again.

Are you a DePaul Employee who wants to Create or Reserve Shared Workspace (Hoteling)?

bcraig3 Office and Workplace Services

With many DePaul employees now working remotely, some departments have opted to move from permanent individual office spaces to temporary shared Workspaces. Each Workspace can be individually reserved through your DePaul BlueM@il account. You can also learn more about creating a workspace reservation system for your area.

How to use the Help Desk

bcraig3 Tech Support

Information Services supports and maintains the Help Desk and the Knowledge Base. The Help Desk is a central resource for all your technology needs and questions. The Help Desk provides technical assistance via web (helpdesk.depaul.edu), phone (312-362-8765), and email (helpdesk@depaul.edu). We support computer hardware and software issues, network access, telephones, email accounts, and university instructional and administrative software.

Learn more about using the Help Desk