You can get help with a wide variety of technology issues in the Knowledge Base, or reach out to the Help Desk. Contact the Help Desk at helpdesk.depaul.edu, helpdesk@depaul.edu, or (312) 362-8765. The Help Desk knows everything. I bet they already know what those new flying saucer videos really are.
Visit the Help Desk at helpdesk.depaul.edu. View Call Center Hours at go.depaul.edu/helpdeskhours
BlueKey multi-factor authentication is required for DePaul students and employees. Watch this tutorial video for help registering. When logging into certain DePaul systems, you will be asked to authenticate your identity through Microsoft’s multi-factor authentication using a designated device, such as your mobile phone.
Watch the quick video in the article linked below to learn about 5 fast and important steps you should do after registering for multi-factor authentication. The most important step is to add secure backup verification methods. By doing so, you’ll have other ways to access your DePaul accounts even if something happens to your phone, or you forget your password. The process is a bit annoying, but it’s worth it!
Check out these technology checklists for students, faculty, and staff members and get the most out of technology resources at DePaul. The checklist now includes a step-by-step video.
The Blue Demon Card is now available on your phone! Although DePaul students, faculty, and staff members still have the option to obtain and use a physical card, your mobile Blue Demon Card can now be added to your iPhone, Apple Watch, or Android phone.