Using strong passwords and multi-factor authentication can strengthen your security stature. Watch a quick video to learn more about the importance of strong passwords, passphrases, and authentication.
- Watch the phishing training video
Month: September 2023
How to use the Help Desk
Information Services supports and maintains the Help Desk and the Knowledge Base. The Help Desk is a central resource for all your technology needs and questions. The Help Desk provides technical assistance via web (helpdesk.depaul.edu), phone (312-362-8765), and email (helpdesk@depaul.edu). We support computer hardware and software issues, network access, telephones, email accounts, and university instructional and administrative software.
Learn more about using the Help Desk
Search Hundreds of Technology Articles in the Knowledge Base
Since launching the Help Desk’s Knowledge Base back in 2019, it has received over 1,000,000 article views. We’re not bragging. We just wanted you to know. Maybe, we’re showing off a little. If you have a DePaul-based technology question, there’s a good chance you can find answers in the Knowledge Base.
Visit the Help Desk Knowledge Base by using the search bar at helpdesk.depaul.edu. For the best experience, make sure to login to the portal first.
Mobile Blue Demon Card
The Blue Demon Card is now available on your phone! Although DePaul students, faculty, and staff members still have the option to obtain and use a physical card, your mobile Blue Demon Card can now be added to your iPhone, Apple Watch, or Android phone. Just tap your phone at various card readers across campus. It’s like magic!
Learn more at bluedemoncard.depaul.edu
Learn how to spot a phishing email
A phishing attack is an attempt to socially engineer a user into unknowingly giving up sensitive information. This sensitive information can be used to access user account(s), obtain sensitive information, and steal identities. Learn some of the common tricks and be better prepared to avoid phishing attempts with this quick and helpful video.
- Watch the phishing training video