This episode is an interview with Rev. Craig B. Mousin, DePaul’s University Ombudsperson. Craig is founder and former Executive Director of the Midwest Immigrant Rights Center and an Adjunct Faculty member at DePaul University’s College of Law and The Grace School of Applied Diplomacy. In recognition of Ombuds Day 2020, Craig talks about the role of an Ombuds in a polarized society. Ombuds not only serve their institution, but their skills and experience can model practices and provide guidance in addressing polarization and conflict outside the walls of our institutions as well. For another example of how an Ombuds can serve an institution’s ability to live out its mission, see Craig’s article in the Vincentian Heritage Journal, “Vincentian Leadership: Advocating for Justice,” at https://works.bepress.com/craig_mousin/5/