Lyft, Uber and Urban Travel: A Few Personal Observations

By Joe Schwieterman, Director

The spectacular rise of Lyft, Uber and other “ridesourcing” companies is changing how people get from place to place in large cities like Chicago. With a few clicks on your smartphone, and for a pre-determined price, you can arrange a ride with minimal walking and only a few minutes of waiting.

Many observers are understandably concerned about how ridesourcing is affecting public transportation. In this post, I’ll share some of my personal experiences and encourage readers to post comments about how your transportation behaviors might be changing in this new era of mobility options. I hope this serves as a useful demonstration about the complexity of this issue.

Using a TNC is as easy as a few smartphone clicks and often reduces wait times and walk distances for travelers.

Transportation Network Companies (TNCs) – as Lyft, Uber and other similar companies are called – can be either substitutes for, or compliments to, public transit, depending on the situation. Travelers can, for example, use TNCs instead of buses and trains, or they can use them to achieve transit-oriented, “mixed-mode” lifestyles, which likely include bikesharing, carsharing, and/or ridesourcing. In the latter case, particularly when people avoid car ownership, the existence of TNCs often encourages people to use transit more.

A recent study, prepared by the American Public Transit Association and the Chicago-based Shared-Use Mobility Center, helped popularize the term “supersharers”, which refers to urbanites adept at mixing travel options with heavy emphasis on shared modes. The study, which involved surveying more than 4,500 people and provided extensive data analysis, also finds that the rising sharing economy as a whole has generally been favorable to public transit.

With this in mind, I’ll share three brief anecdotes about how ridesourcing is changing my travel:

Case #1: Not unlike many other Metra users, I often face “schedule anxiety” about catching a late-night Metra train. After teaching an evening class on DePaul’s downtown campus, for example, I know that missing my train – perhaps to help a student – requires me to wait a full hour for the next one.  That means I don’t arrive to my house in Flossmoor until 11:30 p.m. For years, I found myself driving to campus at least once a week to avoid this painful scenario.

“Schedule anxiety” on Metra can be alleviated with the complementary use of TNCs.

But this is no more.  Now, if I miss the Metra after class, I’ll catch a CTA Red Line train to the end of the line (95th Street) and summon an UberPool to get home. Problem solved for an extra $20.  I now take Metra more often and rarely drive downtown on nights I’m teaching a class.

Case #2: When I need to make a “trip chain”, perhaps involving stopping at the DePaul campus, followed by, say, a visit to Navy Pier or Northeastern Illinois University’s campus, I used to find the compulsion to drive overwhelming, even though each stop is accessible on transit. However, with ridersourcing, I am now more likely to give transit a try, and if I fall behind in my schedule, I’ll spend a few extra dollars for a TNC. For these types of trips, too, I actually use transit more.

Case #3: When I need to make quick trips between campus and nearby downtown locations, however, TNCs are now replacing some of my transit trips – especially those that would involve a good bit of walking.  Now, perhaps a third of the time, I’ll use TNCs; when another person is with me, I’ll turn to Uber or Lyft even more frequently. For the convenience of door-to-door service, the cost of around $5 each way is nearly impossible to pass up.

These examples show, in my case, that ridesourcing has been both a substitute for, and complement to, public transit, depending on the situation. I use Metra more and the CTA slightly less on downtown trips, but more on longer trips. Overall, I’m using transit slightly more than I did before TNCs.

I suspect that your story may be much different. Leave a comment to let us know how your transit usage has changed – or not – with the rise of ridesourcing!  Also, be sure to check out our 2016 study, Have App Will Travel, comparing travel times, cost differences, and other factors that influence travelers’ decisions to take UberPool versus the CTA.

4 thoughts on “Lyft, Uber and Urban Travel: A Few Personal Observations

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  2. Great thoughts!

    In my experience, I have found that TNC’s are a great complement to public transit. In these past couple of months, I have been commuting from the Northwest suburbs to DePaul’s Lincoln Park Campus. My typical route consisted of taking the Metra to Clyborn and either walking or catching the CTA bus to the Lincoln Park campus. In instances where the Metra was delayed or I was running late I was able to rely on TNC’s to quickly get me to campus.

    As an environmentally conscious urbanite, I refuse to invest in a car and therefore rely on public transit, biking and TNC’s. I am satisfied with the evolution of TNC’s and view them as a necessary complement to CTA transit. However, as the new Chaddick study on TNC’s states, relying on Uber and Lyft as a commuting mechanism is extremely expensive. These services should be reserved for quick, reliable movement throughout the city.

  3. I can completely understand why people might be concerned about how ridesourcing could negatively affect public transportation. However, I feel like the only people that should truly be worried about taxi drivers.

    In my experience, ridesharing has upped my public transportation usage when I use it most–to get to and from airports. No matter where you’re coming from in the city an Uber or Lyft ride to the airport can be quite pricey. I currently live in Humboldt Park and public transportation to O’hare would mean a bus to the train. Honestly, I am often turned off from public transportation if it means I have to take two forms (bus to train or train to bus). However, I also refuse to pay over $20 for an Uber or Lyft. Instead, I take a cheap TNC ride to the nearest blue line.

    Similar to you Joe, ridesourcing is often a complement to public transit.

  4. In my case, ride sourcing has been both a substitute and complement to public transportation traveling in Chicago. TNC’s provide a transit “safety net” in ways, you might be late for a bus or train heading downtown for a meeting, or weather could force you to put the bike up, but TNC’s are available 24/7 in most larger metro areas. So depending on the situation or lack of preparation for traveling time you can always rely on a TNC to get you places at a cost by just opening a app on your phone.

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