Care Transitions Week 2

EBP, or evidence based practice, is a problem solving approach to clinical practice. Some examples of EBP are real world practice, research, and innovations that emerge through research and practice. External evidence is generated through research, and internal evidence is generated through outcome management and practice based evidence. Informatics is a concept that is needed for EBP. Many healthcare workers and clinicians hire health informatics experts to help with the EBP process in their clinic or hospital. The PICO(T) method is used to support EBP. It is also important to acquire evidence, appraise the evidence, and apply the evidence found.  Quality improvement/process improvement, QI and PI, are used by informatics professionals to improve systems and processes in order to improve the result.

 

Poorly coordinated care transitions from a hospital to other care settings cost an estimated $12 billion to $44 billion per year. A few adverse effects due to inadequate transitional care are medication errors and procedure complications. There are certain guidelines clinics have implemented that reduced readmissions and costs. One existing guideline is comprehensive discharge planning. Physicians, nurses, or other medical staff organize follow up services prior to patient discharge. They discuss any financial or psychological barriers a patient may have and use community resources to help if needed. The staff call the patient about one to three days post discharge to assess any new symptoms and answer questions.

 

Another successful program is the Transitional Care Model, which was practiced in six Philadelphia hospitals between 1997 and 2001. Advanced transitional care nurses visited chronically ill patients’ homes about 8 times and were on call by phone seven days a week. After one year, this practice reduced readmission rates by 36% and net costs by 38%. Informatics is a necessity for quality improvement of care transition. Storing, managing, and translating data into knowledge for the, providers, patients, and their families will improve the efficiency of care transition and cut overall costs.

Informatics professionals can use data mining to further assist healthcare workers on improving certain EBP programs. When using the transitional care model, I would gather data by conducting and comparing patient satisfaction and level of comprehension surveys after their visits I would see if there are patients with certain illnesses that need more care and education than others during and after discharge. I would use the tool Tableau to visualize the data. EHRs are a cloud-based system and have different computer format capabilities. Having EHRs is important in care transition because it gives medical staff access to patient records from all clinics and hospitals. This eliminates duplicate tests and ultimately reduces costs. I would use EMRs to clearly identify the patient medical history and any new history since the last visit. I would use EHRs to compare that data across all providers to properly assess the best care and medications needed for the patient. If EHRs are not being used it could cause problems in giving the best care to the patient.

Clinical Decision Support, or CDS, is a process used to improve health related decisions and measures. There are different opportunities that can be integrated to care transition. One is medication management to improve medication use and results. The goal is to cut extra medication costs, transition efficiently, and optimize patient care. It is crucial to educate the patient on the medication for more self-care. Usually a nurse, pharmacist, physician, patient, and other care providers will be would be following the guidelines. This data will be provided in EMRs, PHRs, and pharmacy systems. The tracking of the effects of medication can be done through the health provider website or a mobile app. Those two options would be the easiest and most effective for the patient and care providers.

 

Resources

https://chrt.sites.uofmhosting.net/wp-content/uploads/2014/01/CHRT-Care-Transitions-Best-Practices-and-Evidence-based-Programs-.pdf?_ga=2.204112080.1705035215.1601513958-1780368870.1601513958

https://averytelehealth.com/health-plan/

https://digital.ahrq.gov/ahrq-funded-projects/current-health-it-priorities/clinical-decision-support-cds/chapter-1-approaching-clinical-decision/section-4-types-cds-interventions

Care Transitions Week 1

Informatics is the study of computational systems and information processing. It is to transform information and data into knowledge, so it is accessible to anyone in need. The transition of information into knowledge should help the people in need by creating a new process or making an existing process better. Informatics is an umbrella term for other specific studies, and health informatics is one part of it. There are many interesting topics under health informatics, but one topic I am very interested in is care transitions.

Care transitions, also known as transitional care, are services patients receive to have a safe and effective hand off between heath care facilities or even for discharge to go home. Care transitions is an important step in the healthcare process for both the patients and providers. These services are usually time sensitive and the correct medical history and information needs to be conveyed to all doctors and nurses seeing the patient across all facilities. Care transition can affect older patients that have to move through facilities a lot and acute care patients. There are times when all the medical history is not transferred properly through all the doctors and this can cause an error in the patients’ diagnosis and treatment. Due to the hospital’s ineffectiveness and lack of organization, patients could be waiting to be discharged longer than necessary and be billed for all the extra days. This may cause the hospitals profit to briefly increase, but it causes the patients satisfaction to decrease.

I believe one way to increase effectiveness is to design a mobile application that will give the patient and the doctors all the same information. This information includes contact information of other facilities, discharge information and schedule, lab reports, and so on. The application can also have future appointment dates and test dates in a calendar and any notes included by the doctor on more specific treatment plans. This is an informatics challenge because it relates back to the definition. There are many systems in place for care transitions, but there are always ways to make the systems more effective. Using informatics for care transitions helps transform all the medical information and present it to the patients and providers in a way that is easy for everyone to access and understand.

An article by Mackenzie Bean, a writer for the Becker’s Hospital newsletter, called 4 strategies to improve care transitions, really opened my eyes about a few problems that occur in care transition. The article focuses on post-acute care patients and the challenges they face that are out of their control. Jay LaBine, a MD and Spectrum Health, stated that he realized something was wrong when a veterinarian took more time to discuss the post care instructions with him about his dog than a physician spends with a patient to discuss their care after discharge. The article then addresses that Doctor Jay LaBine partnered with naviHealth to manage the hospital care transitions better. Mackenzie goes on to communicate why there is a strong need for care transitions and how to improve it. The article discusses the need for a patient care model rather than a business model. It was crucial that the hospital staff assess the patient’s medical history and treatment as precisely as possible to review the post-acute care instructions, length of stay, and discharge dates. Progress was made once doctors from different facilities discussed the patients care and proactive discharge was planned.