Students Work with Chicago Cubs on Summer Consulting Project

For the fifth year this summer, DePaul undergrad and grad students worked directly with the Chicago Cubs on a business-consulting project focused on the Cubs rollout of a new cashless mobile ordering platform. Students conducted concessions transaction time studies, monitored fan behaviors and analyzed historical fan sentiment data. One of the biggest highlights? They put their studies to the test at two Cubs games, timing the concessions lines for mobile ordering and credit card purchases.

All 24 students did a tremendous job and accomplished so much in less than five weeks. This couldn’t have happened without the leadership and support of the Cubs Director of Hospitality and Retail, Brad Johnson. As an added bonus, the class was fortunate to interact and learn with the following Cubs leaders throughout the course: Chase Carpenter, Diego Chahda, Steve Inman, Brad Nagel, Maria Sapienza and Vanessa Ward.

Your research and input will materially change the type of conversations we will have going into the off-season, 2022 and beyond. Thank you so incredibly much. Chase Carpenter, Chicago Cubs, Director of Strategy & Analytics

This has been one of the coolest and most rewarding classes I’ve taken at DePaul. This project allowed me to put into practice my skills and knowledge to deliver a data analysis with an actionable recommendation to the Cubs.George Castellanos, MS Marketing student

“Lessons in Consulting” Series Spotlights Premier League Student Project

The Driehaus College of Business recently launched a series highlighting the consulting and project management experiences of students at the college. Read on to learn about the lessons learned from a sports business consulting project with the Premier League that alumna Maggie Specht (BUS ’21) worked on while she was a student.

Maggie Specht (BUS ’21)
Driehaus College of Business

About my consulting project:

During my spring break this past year, I had the amazing opportunity to take part in a consulting project with the Premier League (the top English football league) as part of (Sports Business Program Director) Andy Clark’s ICS 395: Business of Sports in London virtual study abroad program. Even though the program was in a remote format with the continued travel restrictions due to the pandemic, this was still an extremely valuable experience.

The Premier League asked us to research companies that are making strides in the areas of diversity and inclusion efforts and to outline actionable steps that the league could implement to achieve these goals. The Premier League has recently made a push for their executive employees to reflect the same diverse backgrounds that their players represent. Each group in our class researched anywhere from four to six companies that have established plans for integrating more diverse employees at an executive level. My group researched JP Morgan Chase, Target, the NFL, the NHL, and the Chicago Blackhawks. Our group found that anti-racism training, top-down integration initiatives, and education opportunities were the most beneficial in creating diverse workforces.

What I learned from my project experience:

This project was extremely relevant and timely because of the continued dialogue in the U.S. about diversity and inclusion in our workforce as well. It also meant a lot to me personally as I look to enter the sports sector which is a typically male-dominated field. It is important to me to find a team or sports organization that is committed to including both women and minorities like the Premier League is.

To become a better project manager, you need to have a clear understanding of what your client needs; that you offer them a detailed plan to get to their end goal; and that you spend extra time going in-depth in the necessary research for the project. In my consulting projects for Professor Clark’s class, all of my various teams spent a lot of time making sure that we understood what our client was looking for from us. Whether that was research on other brands, information on what comparable companies were doing to solve a specific problem, or well-thought-out action plans, our team always made sure that we were meeting the needs that our client had set forth. Once we understood where our client wanted to go with the project, it was important to us that we offered a detailed plan of how to get to their end goal.

By writing out the steps on how to get to the goal, the client has a better idea of how to implement the research or ideas that we are providing for them. This helps the client see how they are going to achieve their goal and it puts their ideas into actionable steps.

Why project management skills matter:

Project management/consulting skills are extremely important for my field of sports management. This is a field where you are going to be working with various clients, customers and coworkers, and it is important to gain experience being in situations where you are working for someone else and trying to help them achieve their goal. If you are going into the field of sports, all of these experiences are crucial to understanding how various sports organizations work and what issues that they are currently trying to manage or change about their current landscape. I had the opportunity to help various teams with brand awareness, diversity and inclusion efforts, and marketing ideas for future events.

These experiences gave me a great idea of what to expect when working in the sports sector. As a graduating college student, I feel like I have some real-world experience that stands out on my résumé and that gives me a leg up on other applicants. These experiences give me the confidence to walk into an interview with the knowledge that I have gotten a taste of the areas that sports teams are trying to stay competitive in.

To view the original story click here.

 

Learning and Traveling to London Without Leaving Home

By Maya Lomwong

I applied to the virtual study abroad program in England during Spring Break. I got accepted to the International Business of Sports in London class with Professor Andy Clark. This was the best virtual study abroad course that I attended!

I enjoyed learning and traveling in London without leaving home. After I finished this course, I could better understand the nature and background of the London sports business industry such as Premier League, Rugby, Cricket, Wimbledon etc. I also got experience working with a diversity of international teams such as Loughborough students in Hackathon. We learned about sports with incredible guests such as Alex Eckhout from The Premier League, Omar Mohammed, Andrew Sheridan from Liverpool Football Club, Ben Swann from Wimbledon etc., I felt so amazing when I was hearing all the stories from guests, like I was living my dream.

In my opinion, it’s very helpful to learn about the global sports world. I have never understood how it felt when I saw others watching premier league games at night until I joined the watch party program and wore the Arsenal jersey with my class. It was such an amazing moment. Now, I’m trying to find my favorite team to cheer for the next game. In my opinion, It’s a great process of improvement about sports in a week. I noticed that every sport has an interesting story. I never knew about the Wimbledon before. I knew some tennis players, but I’ve never focused on watching any tennis matches. It’s amazing to know about the brand strategy. I like the way Wimbledon creates their brand positioning in the market. TENNIS, GRASS, and WHITE CLOTHES” are all amazing! In addition, I was so much impressed with Wimbledon Strawberries and the love story behind the logo. I enjoy getting to learn more about Wimbledon.

I feel thankful to Professor Clark for inspiring me and opening my eyes to the new world of sports. I learned about different management styles, business strategies, career paths and opportunities. This new knowledge is more precious than anything else in the world! The skills from all classes that I learned were really helpful for my future career. I really appreciate being a Thai student who has a great opportunity to learn about the sports world, not only in the US but also in London! I hope one day I can use these skills to give local sports in Thailand such as Thai boxing a global platform.

Originally posted on The Sojournal.

Going for Gold! Epic Stories from London’s Business of Sports

By Jess Sanborn

I will never forget watching Michael Phelps win his 18th career gold medal and 22nd overall during the 2012 Olympic Games and being completely awestruck by such an achievement. Since that moment, I have always dreamed of attending an Olympic Games to experience those outstanding sport performances firsthand. Thanks to my study abroad experience, in which I learned all about the business of sports in London, I got a step closer to fulfilling my Olympic dream. Even though Michael Phelps was not there sprinting down the lap pool, I was still standing in the spot where he became the most decorated Olympian and I could imagine just what it was like.

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We were at Olympic Park to (believe it or not) watch an England Rugby game. Ask anyone in my group, we were all hesitant heading into the game. We questioned the rules and regulations (Why do they lift one player up to catch a ball? How can they not wear any padding?). We headed into the game with a mindset of leaving 10 minutes early to beat the crowd. Ten minutes into the game, one of my classmate’s made an epic one-handed catch when the rugby ball came our way. We were all captivated and we all ended up LOVING the rugby game. In fact, we became so fascinated by the stadium environment and the fans around us that everyone wanted to stay until the very end.

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I promise we did learn while attending awesome sporting events (we also went to England vs Czech Republic at Wembley Stadium and Man City vs Fulham at the pristine Craven Cottage). During our week-long class, I learned just as much, if not more, than in a regular 10-week course. Throughout our trip, we spoke with 32 professionals in various aspects of the sports industry. Our first company visit was at Pinsent Masons, a full-service international law firm with a powerful sector in sports law. After visiting 12 other businesses we concluded at Hill+Knowlton, a global public relations and integrated communications agency. With 32 outstanding speakers, who were all willing to connect with us afterwards and answer numerous questions, I gained tremendous insight on many different aspects the business of sports, as well as advice that translates into any other business. My top takeaway was from James Worrall, founder and CEO of Leaders. He worked with us to decipher the top upcoming trends that are shaping today’s business and emphasized the importance of building and maintaining relationships, stating, “those with the best networks have the most success.”

While I could go on and on about the different memories from this trip, the one that truly sticks out is the strong connection our group had. Maybe it was because of our entertaining and packed schedule’ or maybe it was because of our two great leaders: Andy Clark and Karen Burgard. Still whatever the reason, our group dynamic was irreplaceable. My favorite memory from the entire trip was dinner on the last night (and no it was not at my beloved 24-hour diner VQ that was attached to our hotel). This nice restaurant overlooked the river with the sun setting, and we sat on the patio just returning from the Man City vs. Fulham football match. I remember looking around and seeing everyone just talking, laughing and having a good time. In that moment I knew that I had made some long-lasting friendships on this trip.

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Don’t just take my word for it though! Hear from my classmates about their favorite memory from the trip.

“One night we all went to a pub playing live music and sang along to “Valerie”. It was honestly such an epic moment” – Caterina Parola

“Going to the horse races at Kempton Park, and sitting in the Jockey Club. Their hospitality was amazing, and I will never forget it.” – Asala Musa

“My favorite memory was the lasting connections that I made personally and professionally. Professionally we were able to get our foot in the door to some of the world’s largest organizations. Personally, I walked away with a new family who will always have my back.” – Kevin O’Brien

Originally published on The Sojournal.

The International Business of Sports in London 2021: A Virtual Victory

By Annika Pallasch

Sports connect us. The passion and atmosphere are a language anyone can understand no matter where they are in the world. Unfortunately, during the Covid-19 pandemic stadiums were empty and games were played in silence. As fans like myself had to cheer on our favorite teams from home, those of us who are students also had to cheer ourselves on as we attended our classes far away from campus. Yet, this past March, my classmates and I in the International Business Seminar were lucky enough to virtually travel to the world of London sports and immersed us in every aspect of it.

Literally beyond the pitch, we explored everything from the business models of the Premier League and Liverpool FC, to the KIA Oval (home of the Surrey County Cricket Club), and the history of Wimbledon. During a thrilling match pitting Arsenal against West Ham that we watched together on Zoom – fully dressed in personalized Arsenal gear – we came as close as most people could during the pandemic to experiencing the joys of live sports. Experts from the most popular sports in England guided us through the week and did a tremendous job of creating a live seminar atmosphere for us.

Of course, the week had more to offer than a sense of London’s rich (sports) history and traditions. Every day was filled with knowledge and advice shared by some of sports’ most successful people, all of whom work behind the scenes to ensure the success of their organization or client. We listened to Jimmy Worrall whose company LEADERS hosts networking events for the biggest names in sports provide invaluable career insights. Trevor Watkins and his colleagues at the leading London law firm Pinsent Masons sports division shared legal expertise with us. And Neil Wood MBE, the CFO of the 2012 Olympic Games, walked us through the full process of how an Olympic event is organized and executed start to finish. Each one of them and every other speaker we had the privilege to meet went above and beyond to share valuable information with us that we will be able to apply in our careers and beyond.

Memories were made as a class when we worked in teams to pitch workforce diversity and inclusion plans to Alex Eckhout at the Premier League office. The weeklong project allowed us to work on a real initiative within the organization and gave everyone a chance to get creative and bring their own ideas and strengths to the table. Our second project of the week was a “hackathon” with students at Loughborough University. Together we collaborated with the West Ham Foundation and were challenged to brainstorm and present an idea for charity programs within less than an hour. Both projects were as much fun, as they were a great opportunity for us to test our business skills for the future.

There was just so much to learn during our digital trip to London, from the rules of cricket, to the marketing strategies of the London offices of the NBA and MLB, to the many insights we had not anticipated to gain going in. The week was an absolute win despite us being benched by Covid-19.

Personally, I was most inspired by every guest speaker’s story about how they got to where they are, why they love working in sports, and what they enjoy most about living in London. It made a dream job in sports feel like a real possibility and reminded me of why I love sports so much. Yet, it also became clearer that sports are a business above all. What most of us experience is the joy of the game, the victories and losses, and the unforgettable moments, but what we do not see is the people who are working hard to ensure that each team and each player are as successful as we want them to be.

The International Business Seminar taught my peers and me what it takes to work in sports, and that the people who do are ultimately driven by their passion for it. It was impressive to see how many people are involved in running a league, team, or event, and my admiration for them has grown exponentially. This deep dive into the world of sports has also helped me to think about where my place in it might be after my time at DePaul. And, of course, my desire to visit London again is even greater now than it was before. So, the next time I fly into Heathrow it will hopefully be to actually set foot into London. I cannot wait to fondly retrace the steps through its sites of sports and business that I was able to take virtually this past March.

Originally published on The Sojournal.

DePaul Marketing Students Team Up with Paragon Marketing Group on Sponsorship Project

By Bella Michaels

When the pandemic hit, one of the biggest concerns in the sports world was how teams and leagues would make up for their lost revenue.

As fans are now beginning to attend games again at limited capacity, Andy Clark’s Sports Sponsorship class teamed up with Paragon Marketing Group, to research and reevaluate the signage make-goods that are being offered to sponsors, as well as what other signage is being added for TV viewing.

Clark is the director of sports business programs at DePaul’s Driehaus College of Business.

Paragon’s Senior Vice President Matt Waitz and Senior Account Executive Michael Miller created a project brief that the students worked together on to execute the project deliverables.

“We’re the middle man,” Waitz said. “We’re the agency hired by our clients to give them our expertise and this was a great project for us to have someone outside of our circle and everyday conversations to give a perspective on what’s working and what’s not. So a fresh perspective was very valuable for us to be able to move forward with recommendations for our clients.”

“Coming out of COVID, it’s crucial for an agency like Paragon to understand which new assets provide the most value for our clients going into the next season,” Miller said. “We were impressed with the depth of research and creativity we saw from both the undergraduate and graduate students.”

The students were divided into five person teams to build an all-encompassing SWOT analysis for one of these four leagues — NBA, MLB, NFL and NHL.

Each team also had to provide a point of view on which signage opportunities should or should not continue in the future and come up with effective ways to reach a target demographic during this time.

MLB Team

NHL Team

NBA Team

NFL Team

“I found it very interesting to be able to work with an outside agency through a course,” DePaul marketing graduate student Jackson Byers said. “This was something I never had the opportunity to do while getting my undergraduate degree.”

Another marketing graduate student, Derek Arguello, was thankful for this experience.

“I work in media and often collaborate with sports marketing agencies on behalf of my client,” Arguello said. “However, I never really understood what they did. This class gave me the background of the landscape and tools that are directly applicable to my profession.”

Undergraduate student Javiera Antonia Zamorano Espana never thought she’d have the opportunity to work on this project as an undergrad student, especially since she is an exchange student from Chile.

“I find it amazing that we got an inside look at what marketing professionals do and what the process is, while also having the chance to collaborate with them,” Zamorano said. “I just hope that the insights we gave them become useful to their work.”

While students were appreciative of this experience with Paragon, the feeling was mutual on Paragon’s end as well.

“It was a great project,” Waitz said. “It was great to see how it started and how much progress was made by the time the presentations came around. Not only with the data and information but visually. The decks looked so much better than I think we had imagined from the start so that was really impressive.”

Originally published on Bella Michaels’s blog.

Another Big Win for Students Interested in the Business of Sports

By Marisa Farella

Well, sports fans, the “Behind the Scenes with Chicago Sports Organizations” class has done it again, and this time, virtually.

For those of you who aren’t aware, the Driehaus College of Business offers a class to both Kellstadt and undergraduate students looking to explore careers in the sports business industry. Andy Clark, director of the sports management programs at the Driehaus College of Business, developed this course to bring students deep into the offices of the most powerful companies in Chicago sports, including Gatorade, McDonald’s, Intersport, the Chicago Cubs, the Chicago Bears and many more.

If you are a student who has heard about this class, you know about the long-awaited anticipation for it to be offered each year. I was one of those students waiting eagerly to take it, so when I heard it was going to be offered during the December intercession as an accelerated, two-week course, I was ecstatic. But like most students, I was also a bit disappointed that the experience would be virtual due to the pandemic. I was skeptical about how impactful the virtual learning experience would be, but my nerves were put to rest very quickly.

Learning From Some of the Best in the Game

Throughout the duration of the course, we had the opportunity to connect with top industry professionals as they discussed their education and varying career experiences that have contributed to where they are today.

Class speakers included Molly Carter, DePaul University alumna and former president of Kobe Inc., as well as Kelly Flatow, executive vice president of events for the NBA, who discussed their experiences navigating their careers as women in sports. We also had a session with the Chicago Bulls organization, which was highlighted by a special appearance by their president Michael Reinsdorf. In addition, the class had the honor of connecting with Bonner Paddock Rinn, a triathlon athlete and World Record holder, a New York Times best-selling author, and founder of One Man Foundation— all things he accomplished as a man with Cerebral Palsy.

We also had the honor of meeting many accomplished DePaul alumni who currently hold positions in the sports industry, including Mike Gordon, general manager at Northwestern Sports Properties and Diego Chadha, account executive at Corporate Partnerships at Marquee 360., among others. We also got to hear from DePaul’s new athletic director, DeWayne Peevy, as well as DePaul Women’s Basketball Coach Doug Bruno, who joined us to discuss the power of hard work and persistence. I was truly inspired by all the guest speakers in this course.

Learning by Doing: A Chance to Play

The game didn’t stop there.

We had the opportunity to gain real-life experience while working with 4Front, a Chicago-based sports marketing agency, on a class project that involved developing a marketing strategy that was then pitched and presented to 4Front’s team. We were put into groups and each group did a phenomenal job outlining their proposed strategies to 4Front, who later relayed our ideas back to their real-life clients.

All in all, this course ended up being one of the most valuable courses I have taken in my five years as a Blue Demon, regardless of whether I pursue a career in sports upon graduating in June. I was able to learn so much from this opportunity to connect with powerful, intelligent and generous professionals, and I’m sure anyone who has taken this course before would confidently agree.

The Value in the Virtual Experience

In the end, I was happy that the online format still provided a seamless experience. If anything, being virtual allowed us to connect with a wider range of speakers and panelists. Yes, the office and venue tours of past classes would have been a cool experience, but the value of this class lies in the connections, networking opportunities and insights we gained from each guest speaker.

If you are a DePaul student interested in learning more about the sports industry, this course will be of great value to you. Contact your academic advisor for more information about DePaul’s Sports Business program.

Thank you for everything, Coach Clark! Great game.

Marisa Farella is a current MBA candidate and graduate assistant at Kellstadt Graduate School of Business. She graduated from DePaul University in 2018 with her BA in public relations and advertising, making her a proud soon-to-be Double Demon. In addition to her studies, Marisa has taken her love for writing and creativity a step further. She is the self-published author of her debut collection, “Truth or Dare: Poetry,” which is available on Amazon. 

Originally published on the Inside Kellstadt blog.

Breaking Barriers and Building Bonds with the Bulls Community

By Bella Michaels

You pick up a textbook. You read it. You take a quiz. You forget everything afterwards.

You work on a project. You pitch it to actual businessmen. You remember the hands-on experience for the rest of your life.

This fall quarter, Andy Clark’s Sports Management class in the Kellstadt Graduate School of Business gave us that unforgettable, hands-on experience. We had the special opportunity to work closely with Tony Rokita, director of alumni relations at the Chicago Bulls, and Eric Shainock co-founder of Philanthropy Playmakers and marketing manager at BMO Harris Bank, to cultivate a proposal for the Bulls organization.

Tony Rokita and Eric Shainock with Philanthopy Playmakers Co-Founder Erica Prosser in a 2019 class. Photo Courtesy of Kathy Hillegonds.

 

We were split into three teams. We began brainstorming as soon as we received our team titles: Team LaVine, Team Sloan, and Team Jordan. In collaboration with our teammates, each team was tasked to come up with creative ways to educate the Bulls community, while connecting and continuing to build strong bonds.

Given the current state of the world, we were asked to focus on COVID-19 and/or Social Justice and Equality issues. Naturally, this brought each team to ideation of a virtual space, where the Bulls could connect with their fans, spread awareness and grow their community.

It’s not often that we, as students, get exposure to real-world clients — emphasizing the importance of experience rather than just textbook material. This opportunity gave us a chance to create something we were really proud of. Working directly with Tony and Eric not only pushed us to work hard, but inspired leadership, creativity and confidence within each of our teams. With their positivity, impactful guidance and feedback, we knew we were all on the right track to accomplish something great.

The title slide of our Breaking Barriers presentation.

 

As part of Team Jordan, together with our teammate Ronnie Griggs, we put our heads together to try and come up with an idea that we believed could be both educational and powerful, while still being effective during this virtual transition in today’s world.

The goal was to create something that could be useful not just in these times, but for the long term. So we thought of creating an IGTV series called “Breaking Barriers with the Bulls” for the Bulls’ Instagram page.

Our IGTV Series idea, where Bulls athletes and other front office staff would interact with minority communities, was met with great excitement by both Tony and Eric.

We were encouraged to keep digging and find the spark that would make our idea come to life. Since the NBA is known for its exceptional branding through social media, we thought IGTV would be a free, powerful way to reach diverse audiences. Our IGTV Series was inspired by our desire to raise awareness about ongoing issues in our world regarding minorities, BIPOC and any groups of people whose voices and stories have gone unheard.

With Eric’s feedback, we were asked to dig deeper in identifying and presenting the action items for each of our ideas. What is the long-lasting impact going to be and how is it going to inspire positive change?

Tony encouraged us to think about the Four E’s: Educate, Elevate, Entertain and Empower.

We concluded our presentation with the 4 E’s that Tony stressed throughout the quarter

 

With their words of encouragement and inspiring guidance, we were proud to present our final project.We aimed to create an inspiring and powerful concept that could not only educate the Bulls and their community, but continue to cultivate and build on those.

Our Sports Management Class following our final presentations with Tony and Eric.

 

The other teams also presented impressive ideas.

Team Sloan’s concept was a Virtual Garage Sale of Bulls items and collectibles, to help benefit both the community and the Bulls organization during challenging times. Team LaVine presented an idea similar to ours in that it would be a virtual video series (such as cool TikTok videos), bringing Bulls in-game entertainment, placing special emphasis on arts and creativity, and benefiting After School Matters.

We are extremely grateful for this invigorating and educational experience with significant people in the industry like Tony and Eric, and are looking forward to other possible business collaborations in the future — whether it’s with Tony and Eric or with our classmates.

Originally published on Bella Michaels‘s blog.

A Night of Networking

By Jess Lazo

All college students hear from their teachers and peers nowadays is to network. Well, they are not wrong! On Wednesday night, I had the opportunity to attend DePaul University’s Careers in Sports networking event held at Wintrust Arena. Although I went into the event not knowing what to expect, I left feeling satisfied and glad that I attended. Not only did I gain an abundance of knowledge through the different sports organizations and people that were present, but I also gained contacts that will be helpful for me for my future career endeavors within the sports industry.

Because it was my first networking event, I was feeling a little anxious. Even though I was prepared with questions to ask the different representatives, I was worried that I wouldn’t get the opportunity to show them my true self and why I would be a perfect candidate to represent their organization. Clearly, I was overthinking. Every single person I had the chance to interact with made me feel comfortable and free to ask a variety of questions regarding their specific position. By the end of the event, I had a better understanding of the different career routes that interested me.

DePaul University/Kathy Hillegonds

I began my night speaking to Chicago Bulls Ticket Sales Senior Manager, Anthony Horton. After going into depth about the different responsibilities that are required in the ticket sales industry, I developed a better appreciation of the position. I also got a different outlook on sales from Nick Fetchik, the Manager of Inside Sales at the Chicago White Sox Organization. Through the competitive drive required to succeed in this type of field, to the overall fast paced environment that they are engaged in every day, I was very intrigued by the sales positions that both Mr. Horton and Mr. Fetchik described.

Additionally, I had the opportunity to take a look at what it is like to be a part of the sponsorship/marketing side of sports. Alex Teodosi (BUS ’16), Senior Director of Sponsorships for the Chicago Sky was very helpful in explaining what he does and how he got to where he is today. It was very interesting to hear his take on sponsorship activation at the WNBA team along with the marketing efforts they do to represent their partners and the Chicago Sky to the best of their abilities. I also explored the marketing side of sports through the agency, 4FRONT. Graeme Jones (MBA ’19), Manager of Corporate Partnerships provided me with great insight on the different routes you can take within the 4FRONT organization and how they all work together to succeed with the different projects that are thrown at them. Overall, it was very interesting to get perspectives on both the in-house and agency side of sports marketing.

When I reflect on my experience at the Careers in Sports networking event, the one thing that resonated with me the most is that these people were in our shoes at one point in their lives and are willing to come out and help us reach our career goals as well. And the fact that a lot of the representatives that attended were DePaul Alumni made it even more significant. I am overjoyed with the amount of support we have from the DePaul Sports Business Program, the Career Center, and the DePaul community as a whole.

Originally published on the Go Lazooo blog.

Students Explore Global Branding Through Insider’s Look at Chicago Cubs Marketing

Students delivered their final presentation to Daniel Green, assistant director of creative & content in the Cubs marketing department, as part of the course Chicago Cubs Brand Insights.

 

By Robin Florzak

It was an unconventional summer for the Chicago Cubs and for a popular DePaul University business course that explores global branding and the professional baseball team’s marketing strategies.

The Cubs pandemic-shortened season began July 24 with fans watching from home. The course, Chicago Cubs Brand Insights, began the week before with students studying remotely via Zoom. But neither change in format stopped students from getting an insiders’ look at marketing strategies directly from Cubs marketing and sales managers.

Students in the five-week class met virtually with managers in the team’s marketing, fan insights, human resources and partnerships units to learn how the team’s brand has evolved. They also studied what makes global brands – both sports and non-sports – compelling and distinctive through online meetings with brand executives from Geometry Global and 4Front. Then, students formed mock consulting teams and applied what they learned to analyze various global brands. The students presented their insights via Zoom to the Cubs marketing managers, who provided their professional feedback.

Andy Clark, director of sports business programs at the Driehaus College of Business, who teaches the class, says the course provides practical experience that any business graduate can use, whether they work in sports business or not. “The final project is designed to give students a tangible, ‘real world’ business project that will stand out on a résumé and in an interview setting.”

The Cubs marketing team also gained insights from their interactions with the students, says Daniel Green, assistant director of creative & content in the Cubs marketing department. “As we continually strive to enhance our marketing and branding efforts, it’s important that we find opportunities to validate our direction,” he says. “The students, whom themselves represent an important subset of our target audience, were able to do just that. While developing critical research and presentation skills, they provided us with an invaluable set of findings that will allow us to continue down our path with confidence.”

Senior marketing student Jillian Hampston took the course because she’s interested in pursuing a sports marketing career. “This class not only offered the chance to learn from knowledgeable people in the industry, but we got to see how their insights apply first-hand through our consulting project.” she says. “Working directly with the Cubs was extremely valuable to me because it was a great way to get my foot in the door, as many teams cannot offer a hands-on experience like an internship right now. I was also able to gain an understanding of what a career in professional sports would look like, not just from a marketing perspective, but across all departments.

MBA student Jeremy Abramson | Photo by Kathy Hillegonds

“I think the biggest thing I took away from this project was confidence,” she adds. “My team and I successfully led conversations and pitched our ideas to the Cubs, which is something not every student can say.”

Her classmate, MBA student Jeremy Abramson, says the course provided him with a unique perspective. “Professor Clark does an amazing job of taking his classes and putting you in real business situations,” he says.

“I gained a lot from this experience. I gained knowledge about a first-class sports organization and how they try to stay ahead of the curve. I learned how organizations like the Cubs are trying to get out ahead of just being good on the field and how they try to maintain and grow their fan base for years to come. It was a very rare opportunity to get the chance to work with and present to an organization of the Cubs magnitude, and that will help me build confidence the next time I am in a business pitch or presenting to upper management.”

Hampston and Abramson said they are both big fans of the Cubs, which made the class even more appealing. “For me,” Abramson says, “it was so cool getting the chance to present my brand insights to my childhood favorite team, the Cubs.”